Refund policy

🚫 Swilo 100% Non-Returnable Policy

At Swilo, we prioritize hygiene, safety, and product quality.
Due to the nature of our cleaning products, all sales are final and strictly non-returnable.

❌ No Returns / No Refunds / No Exchanges

  • No Returns: Once a product is sold and delivered, it cannot be returned under any circumstances.

  • No Refunds: Payments made are non-refundable.

  • No Exchanges: Product exchanges are not available.

⚠️ Damaged or Wrong Product Delivery

We take utmost care in packing and shipping your order.
In the rare case of receiving a damaged or incorrect product, you must:

  • Report the issue within 24 hours of delivery

  • Share clear images of the product and packaging

Our team will verify and may issue a replacement or store credit at our sole discretion.

📞 Contact Us

For support or assistance:
📧 Email: contact@neofusionsolutions.com
📞 Phone/WhatsApp: 8800772062